Kleen 'n Team Cleaning Frequently Asked Questions (FAQ)
Here are our most Frequently Asked Cleaning Questions:
Q: Do you green clean and what type of solution do you use?
A: Yes, we use green cleaning and environmentally-safe cleaning solutions and equipment. We are family-friendly. (Please contact us for details.)
Q: How long does it take to for the damaged carpet section to dry?
A: 2-3 hours depending on carpet and condition.
Q: What carpet-cleaning method do you use?
Q: Do you move furniture during your cleaning jobs?
A: Yes we do move furniture and protect it from further damage.
Q: Is the Kleen 'N' Team Licensed, certified, bonded, and insured?
Q: How years of experience does the Kleen 'N' Team have in the cleaning business?
A: We more than 35 years of cleaning experience.
Q: Do you dry clean?
A: Yes we dry clean.
Q: Is your work guaranteed?
A: Yes. if not we will return to your location and redo the cleaning service and if that doesn't work (which is very rare), we will give you a refund.
Q: What are your hours of operation/service?
A: 24/7 for emergency services. For regular customers, we normally work between the hours of: 8:00 a.m.-12:00 noon, 12:00 noon to 4:00 p.m. and 4:00 p.m. to 7:00 p.m.
***Appointments will suit the customers request.***
Q: Are you on-call for emergencies?
A: Yes, you can call Kleen 'N' Team if you have a cleaning emergency.