FAQ's
Over the years, we've been asked about our cleaning methods. If these frequently asked questions don't answer your question, please reach out directly and we will respond appropriately.
Q: Do you green clean and what type of solution do you use?
A: Yes, we use green cleaning and environmentally-safe cleaning solutions and equipment. Please contact us for more details or to learn more.
Q: How long does it take to for the damaged carpet section to dry?
A: It takes roughly 2-3 hours for the damaged carpet section to dry depending on the carpet and condition.
Q: What carpet-cleaning method do you use?
A: We use a steam-drying method that is quick drying.
Q: Do you move furniture during your cleaning jobs?
A: Yes, we will move furniture to protect it from further damage.
Q: Is the Kleen 'N' Team Licensed, certified, bonded, and insured?
A: Yes! Our team members have been trained to help you and are fully licensed, bonded, and insured.
Q: How years of experience does the Kleen 'N' Team have in the cleaning business?
A: Our team has over 35+ years of cleaning and restoration experience in a wide range of areas.
Q: Do you dry clean?
A: Yes! We offer dry cleaning services.
Q: Is your work guaranteed?
A: Yes, if you are not satisfied we will return and continue working with you until you're satisfied.
Q: What are your hours of operation/service?
A: Our Office Hours are weekly from 9 am to 5 pm with appointment times widely flexible to meet your availability.
Q: Are you on-call for emergencies?
A: Yes, our team is on call 24/7 for all cleaning emergencies. Please call 434-977-7767 if you have a cleaning emergency and we can respond within 60 minutes or as available (emergency pricing may apply)
